Dog Boarding

Pebbles Pets (“PP”) takes the care of your dog(s) seriously. PP offers a home boarding service, which means your dog(s), will live and sleep in PP’s home for the duration of their stay. Your dog’s needs are prioritised so PP only feeds your dog(s) food supplied by yourself which should be good quality and good for the dog(s). PP will not feed any rawhide products or treats due to the high risk of choking. Dogs are supervised at most times except at night when they will sleep in the designated area. Your dog(s) will stay with PP’s own dogs and possibly other dogs during the duration of their stay.

1. A nominated person should leave and collect your dog(s). If you need to nominate another person to do either then this must be in writing and confirm that person’s name and phone number. PP will require the specified person to identify themselves before collecting your dog(s). Identification in the form of a passport or driver’s license will be accepted. Your dog(s) will not be released to them without prior consent from you and you will be liable for any extra boarding charges should this occur. This is for the safety and security of your dog(s). This does not apply where the dog(s) is(are) collected/deliver from/to your home.

2. Boarding rates are charged per day starting from 10am. If collecting after 10am then you will be charged an additional day’s rate.

3. Your dog(s) must be fully vaccinated at least 2 weeks before staying with PP and you must provide written evidence. It is your responsibility to vaccinate your dog(s). PP takes no responsibility for your dog(s) contracting any viral diseases while staying with PP.

4. Please advise PP immediately if your female dog(s) is (are) in season or due to come into season. Due to the nature of home boarding although every effort would be made to prevent pregnancy, PP accepts no liability should your dog(s) become pregnant. It is your responsibility to have your dog(s) neutered or spayed .

 

5. PP will find a new home for your dog(s) if not collected within 48 hours from the due collection date. You will be held liable for all costs and expenses incurred in the placing of your dog(s).

 

6. PP reserves the right to act in the best interests of your dog(s) at all times. This includes seeking veterinary advice if they become ill. PP will contact you immediately should your dog(s) become ill. If you cannot be contacted within 48 hours of any concern or have chosen not to be contacted then PP will seek appropriate and swift veterinary attention and proceed with treatment regardless of costs, which you agree to cover. PP will do everything needed for your dog(s) as regards treatment, comfort and recovery. If euthanasia is absolutely necessary (determined by the vet) for whatever reason including behavioural (aggression etc) PP will accept and act upon that vet advice.

 

7. Your dog(s) is (are) accepted at your risk. Any vet fees incurred during your dog’s stay will be covered by you the owner.

 

8. Your dog(s) must be wearing a collar with an ‘ID’ tag and be micro chipped..

 

9. Cancellation – All deposits are non refundable. Confirmed bookings cancelled  up to 2 weeks before boarding will be subject to a 25% cancellation charge. Within 2 weeks of boarding a 50% charge will apply. Less than a week before boarding will be subject to a 75% cancellation charge. PP will not issue any refund once the boarding has commenced.

 

10. Should your dog(s) damage any property in the home of PP then you will be liable for the cost to repair or replace the damaged item.

 

11. Should your dog(s) become aggressive towards either a human or another animal then PP reserves the right to request your dog(s) is immediately collected by you or a nominated person. Failing that PP reserves the right to place the dog(s) in a local kennel. All costs associated with this are payable by the owner and no refund will be given by PP.

 

Pebbles Pets cannot be held responsible for any loss, accident, injury or death caused to any animal

Dog Walking

 Pebbles Pets (“PP”) will collect and walk your dog at the agreed times from your home.

 

PP reserves the right to walk other dogs at the same time, but the total number of dogs walked at any one time will not exceed four dogs

 

You will either ensure that access is given to PP to collect your dog from your address at the agreed times or give PP a key to the place where your dog is kept. PP will use the key to collect and return your dog and for no other purpose, will keep it locked in a secure cabinet, will not let anyone else have the key, will not copy it and will return it to you on demand.

 

Access to your property must be straight forward i.e. keys should open doors easily or gates should be easy to open. If PP is unable to gain access into your property after making every reasonable effort you will still be charged for the walk.

 

It is your sole responsibility to ensure that your garden and its fences are secure. PP will not be held liable if your dog escapes from your garden.

 

You will supply suitable collar(s)/ harness(es) and lead(s) (and when necessary muzzles) for your dog and any coat(s)or other accessories which you wish to be used. Your dog(s)must have an ID tag in accordance with the law.

 

 PP will not make a charge for any cancellation made at least 48 hours prior to the agreed walk.

 

You will inform PP in writing of any characteristics of your dog which needs to be known for the handling and care of the dog.

 

 PP will inform you of any incident that occurs or any concerns that PP has with your dog

 

 Your dog will be kept on a lead at all times when it is walked. Should you give PP authority to exercise your dog off their lead then PP cannot be held responsible should any harm come to your dog, nor if it harms another dog nor if it fails to return back.

                                                

 PP will ensure that in so far as practical that your dog is not a nuisance or danger to any person, other animal or itself.

 

 You must provide written evidence that your dog’s immunisations, flea and worm treatments are up-to-date and that your dog is micro chipped.

 

You will provide PP with contact details of your vet. In the event on an emergency you authorise PP to refer your dog to your named vet, or in exceptional circumstances to a local vet. Any such visit, including treatment, advice and medication will be at your cost.

PP may in certain circumstances reduce the length of a walk due to extreme weather conditions (e.g. thunder, hail, heat) for the safety of the dog(s) and PP.

Pebbles Pets cannot be held responsible for any loss, accident, injury or death caused to any animal  

© 2016 Pebbles Pets